Aquaterra - Gemini

AquaTerra Group Ltd is a leading global provider of specialist services for projects involving work-at-height and complex access, offering training, equipment and personnel to the oil and gas industry.

NEED

Before speaking to Codify, AquaTerra were a largely paper-based company. Raising a single job would require them to manually generate four pieces of paper. Elaine Pacitti, Accounts Director at AquaTerra identified the need for an alternative, more streamlined solution. They already worked to ISO standards so had processes in place and simply required a 'one-stop-shop' system to streamline the business.

AquaTerra looked at some off the shelf systems but none of them were capable of the task. They then approached us and we got to grips with their business and their overall requirements to suggest an appropriate solution now called Gemini.

Solution

Gemini is a multi-user, web-based business management system designed to:

  • Streamline management of jobs from enquiry through to completion
  • Remove duplication
  • Automate manual processes
  • Provide fast, reliable access to data

The system manages a range of business areas from personnel and enquiries to quotes and training.

Benefits

Introducing Gemini has brought AquaTerra the following benefits:

  • Reduces paper
  • Fits in with AquaTerra's quality system
  • Information is traceable and controllable
  • Saves on the number of personnel required

Elaine Pacitti explains, "Codify was chosen for the job after coming up with the preferred proposal - Gemini works exceptionally well and can conveniently be accessed from both home and the office. It's one of the first things I access in the morning.

She adds, "The timesheets are used by our accounts team who couldn't live without it. We also use the reference numbers generated by Gemini throughout the organisation, for example in emails, meetings and document references. Using Gemini allows everyone to access the exact same, up-to-date information easily."

Tags

training,CRM

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