Stork - Continual Improvement

Stork Technical Services (Stork) are a leading global provider of knowledge based asset integrity services for the Oil & Gas, Power and Chemical sectors.

Need

Stork's HSE department had an existing Excel spreadsheet which included a number of Visual Basic (VB) macros which Stork used to log, monitor and report on their continuous improvement (CI) forms. The spreadsheet was difficult to access, as only one person could open it at a time, cumbersome to use and prone to errors. In addition, the staff member who created the VB macros was no longer part of the HSE team so it could not continue to be supported by the HSE department. The HSE team were also looking to introduce additional sections and features which wasn't possible with the existing spreadsheet.

Solution

Having developed & supported Stork's existing business management system, Pathway, for many years Stork were confident we could deliver the solution they needed. We developed a multi-user, web based application which allowed Stork to:

  • Track CI incidents and improve overall reporting
  • Set targets, encourage reviews and follow-up actions
  • Collate supporting documents
  • Automate email notifications
  • Generate relevant reports with ease
  • Improve collaboration between departments

Benefit

The new system brought about a number of benefits including:

  • Increased visibility - the system encouraged ownership of CI forms which led to quick resolution of problems 
  • Increased reliability, security & efficiency - the new system resolved the problems stemming from the previous spreadsheet approach
  • Encouraged a proactive approach to continual improvement - the new system helps the business identify issues before they escalate

Stacey Henderson, Corporate HSEQ Advisor, comments "The whole process has been simple from start to finish, Codify really understood what we needed and developed a solution which surpassed our expectations. All dealings with Codify from sales to support have been excellent, they communicate in a clear, concise manner, without being too technical. Codify created mock-ups that allowed us to visualise the system before work started and gave me confidence they really understood our requirments.'

Stacey continues, 'Reporting used to be entirely manual and involved scrolling through rows of spreadsheet data, with the new system it's easy, I can pull the information I want, when I need it and report to the relevant departments. Staff welcomed the change because they were involved at the outset and felt like they shaped the system that was finally developed. The system works so well we now plan to roll it out globally across Stork's HSEQ departments in other regions.'

Tags

spreadsheet problems,continuous improvement,reporting

We would love to hear from you. Get in touch by email or phone us on 01224 261600.