Carnoustie Golf Links - LinksCC
Carnoustie Golf Links is a public links situated in Angus on the
east coast of Scotland. The Carnoustie Links consists of three
courses, which are highly rated in the UK and around the world.
Carnoustie Golf Links used an existing system, called LinksCC,
which was developed specifically for them to manage certain aspects
of the business. The system covers a variety of areas from
maintaining a list of members to making payment for green fees and
related shop items. The company that originally developed the
system, and provided their support & maintenance, had
unfortunately gone out of business. For this reason they were
looking for someone who could provide ongoing support for the
We conducted a review of LinksCC to determine whether we could
take over support. Following this review we submitted a proposal
detailing our plans for the project and the associated costs. This
involved a handover between the original developer and our support
team. This allowed us to quickly get up to speed with the
application and set up the necessary test environments.
Part of this process included general upgrades to the system
which aligned the existing code with the rest of our applications.
This allows us to carry out support according to our standard
patterns and practices, ensuring Carnoustie Golf Links receive the
best service possible.
In addition to supporting the system, we are able to provide
ongoing development via our project team, helping Carnoustie Golf
Links evolve the system and add new features as required.
Carnoustie now have a dedicated support team on-hand should any
system errors occur. Our team can provide the assistance they need
relating to the resolution of any issues. Graeme Duncan, General
Manager at Carnoustie Golf Links, comments:
"We sent our original support request to three suppliers but
Codify were the only ones with the right capabilities, showed
enthusiasm for the project and had sufficient resources to handle
our needs. Since taking over the support of our system they have
smoothly handled all of our queries."